Nigerian Brands and the Customer Service Paradox Nigeria’s digital economy is expanding rapidly, driven by innovation in banking, telecommunications and financial technology. Advertising campaigns promise seamless transactions, instant responses and customer-first experiences. Yet for many Nigerians, the daily reality tells a different story. Behind the polished commercials and sleek mobile apps lies a growing frustration: […]
Tinubu Signs Amendment, Questions Tech Capacity PRESIDENT Bola Tinubu has signed the Electoral Act 2026 (Amendment) into law, maintaining that credible elections depend more on effective management than on real-time electronic transmission of results. Speaking at the Presidential Villa, Abuja, Tinubu said elections are ultimately determined by designated electoral officials, not computers. While acknowledging debates […]
A Shifting Telecom Landscape NIGERIA’S Internet Service Providers are grappling with declining subscriber numbers and intensifying competition as major telecom companies roll out satellite-enabled connectivity. Industry stakeholders caution that the trajectory mirrors the decline of former CDMA operators such as Multi-Links and Starcomms, which struggled to survive amid the rise of GSM networks. Now, leading […]
Design in the Age of Algorithms ARTIFICIAL intelligence has moved decisively from novelty to necessity in the global design industry. By 2026, AI-powered design tools are no longer experimental add-ons but central components of creative workflows, influencing everything from social media graphics to concept art and product visuals. To understand how these platforms perform in […]
Facebook Champions African Creators FACEBOOK brought an electrifying blend of creativity, connection, and opportunity to the 2026 African Creators Summit, held at the Federal Palace Hotel, Victoria Island, Lagos. The summit convened over 1,000 digital creators, storytellers, innovators, and entrepreneurs from across Africa, all united to shape the future of the continent’s creative economy. Marking […]
By TOSI ORE NIGERIA’S ambition to build a robust digital economy is facing a relentless and costly threat: the widespread vandalism of fibre optic infrastructure. Despite policy reforms, inter-agency collaborations, and the classification of telecom assets as critical national infrastructure, operators continue to record alarming levels of fibre cuts—disruptions that undermine broadband expansion, hurt businesses, […]
By TOSI ORE THE Nigerian Communications Commission (NCC) has announced the National Spectrum Roadmap 2026–2030, reaffirming its commitment to transparency and predictability in spectrum regulation. The Executive Vice Chairman of the NCC, Dr. Aminu Maida, made this known on Monday at a spectrum roadmap stakeholders’ consultation forum in Abuja. According to […]
Consumers to Get Faster Refunds Under NCC–CBN Failed Transaction Policy THE NCC and the CBN have developed a new consumer protection framework designed to ensure faster refunds for failed airtime and data transactions across Nigeria’s telecom and banking systems. The policy follows extensive engagements with industry players, including telecom operators, banks, and VAS providers, amid […]
By TOSI ORE 📡 The Growth Curve No One Saw Coming NIGERIA’S internet consumption has entered a defining acceleration phase. According to the Nigerian Communications Commission (NCC), national data traffic for 2025 is projected to exceed 13.2 million terabytes (TB) — a 35% rise from 2024. The growth rate mirrors the 34.3% leap recorded between […]
AI Image Tools and the Governance Vacuum Feature Rollout, Safety Fallout ELON Musk’s AI chatbot, Grok, triggered global outrage days after unveiling a new “edit image” feature integrated into X in late December 2025. Designed to let users manipulate images directly on the platform, the tool was swiftly accused of being weaponised for explicit harm—most […]