NCC Raises the Stakes for Telecom Operators THE Nigerian Communications Commission (NCC) has introduced a new directive compelling telecom operators to compensate subscribers for poor network performance, signalling a tougher regulatory stance on service delivery. The policy requires Mobile Network Operators (MNOs) to provide compensation whenever network quality falls below defined standards within specific locations […]
Subscribers Under Pressure Amid Falling Service Quality DESPITE massive investments and a recent tariff increase, telecom subscribers across Nigeria are expressing growing frustration over deteriorating service quality. From dropped calls to sluggish internet speeds, users say the situation has worsened in recent weeks, disrupting both personal and business activities. Major operators—including MTN Nigeria, […]
Tinubu Signs Amendment, Questions Tech Capacity PRESIDENT Bola Tinubu has signed the Electoral Act 2026 (Amendment) into law, maintaining that credible elections depend more on effective management than on real-time electronic transmission of results. Speaking at the Presidential Villa, Abuja, Tinubu said elections are ultimately determined by designated electoral officials, not computers. While acknowledging debates […]
A Shifting Telecom Landscape NIGERIA’S Internet Service Providers are grappling with declining subscriber numbers and intensifying competition as major telecom companies roll out satellite-enabled connectivity. Industry stakeholders caution that the trajectory mirrors the decline of former CDMA operators such as Multi-Links and Starcomms, which struggled to survive amid the rise of GSM networks. Now, leading […]
By TOSI ORE NIGERIA’S ambition to build a robust digital economy is facing a relentless and costly threat: the widespread vandalism of fibre optic infrastructure. Despite policy reforms, inter-agency collaborations, and the classification of telecom assets as critical national infrastructure, operators continue to record alarming levels of fibre cuts—disruptions that undermine broadband expansion, hurt businesses, […]
By TOSI ORE THE Nigerian Communications Commission (NCC) has announced the National Spectrum Roadmap 2026–2030, reaffirming its commitment to transparency and predictability in spectrum regulation. The Executive Vice Chairman of the NCC, Dr. Aminu Maida, made this known on Monday at a spectrum roadmap stakeholders’ consultation forum in Abuja. According to […]
Consumers to Get Faster Refunds Under NCC–CBN Failed Transaction Policy THE NCC and the CBN have developed a new consumer protection framework designed to ensure faster refunds for failed airtime and data transactions across Nigeria’s telecom and banking systems. The policy follows extensive engagements with industry players, including telecom operators, banks, and VAS providers, amid […]
By TOSI ORE THE Nigerian Communications Commission (NCC) will hold its first Digital Awareness and Sensitisation Forum on 13 November in Abuja to advance inclusion, innovation, and policy alignment in Nigeria’s digital economy. According to NCC’s Head of Public Affairs, Nnenna Ukoha, the forum themed “Leaving No One Behind: Digital Assets, Equity, and Empowerment” aims […]
MONTHS after temporarily suspending sign-ups in select Nigerian cities, Starlink has announced full nationwide availability of its satellite internet service — a move that has unsettled many local Internet Service Providers (ISPs) struggling to stay afloat. Since restoring sign-ups in Lagos and Abuja, two of its biggest markets, Starlink’s growing dominance has sparked fresh fears […]